Droppa — Terms of Service

Effective date: July 18, 2026

These Terms of Service ("Terms") are a legal agreement between you and Draft LLC, a Maryland limited liability company that operates the Droppa service ("Droppa," "we," "us," or "our"). By creating an account, subscribing, or using Droppa, you agree to these Terms. If you do not agree, do not use Droppa.

1. What Droppa is — and what it is not

Droppa is a software tool. You paste a product link, and Droppa generates store assets — a downloadable store theme, product data, written copy, and related files — that you can upload to your own online store.

Droppa is a tool that produces assets. It is not your business partner, your agent, or the seller of anything you go on to sell, and it does not provide legal, tax, accounting, or other professional advice. When you use the assets Droppa generates, the store you operate is yours. You are the merchant. You are responsible for it.

In particular, Droppa does not:

• operate your store, take your customers' orders, or handle their payments;
• source, hold, inspect, or ship any product to your customers;
• decide what you sell, or verify that it is legal or safe to sell where you sell it;
• act as the merchant, seller, or importer of record for your sales.

Those are yours.

2. Eligibility

You must be at least 18 years old and able to form a binding contract to use Droppa. By using it, you confirm that you are.

3. Your account

You are responsible for your account, for keeping your login secure, and for everything done under it. Tell us at hello@droppa.ai if you believe your account has been used without your permission. The information you give us must be accurate, and you must keep it current.

4. Export controls and sanctions

You confirm that you are not located in, and are not a national of or ordinarily resident in, a country or region subject to comprehensive government sanctions; that you are not on any government list of prohibited or restricted parties; and that you will not use Droppa in violation of any applicable export-control or sanctions law. We may refuse or discontinue service to comply with those laws.

5. The generated content — your responsibility

This is the most important part of these Terms. Read it.

(a) Everything Droppa generates is a starting point, not a finished, verified, or compliant product. The copy, product descriptions, images, prices, and policy texts Droppa produces are generated automatically from the product link you provide and from general templates. We do not check them for accuracy, legality, or fitness for your business.

(b) The policy texts are templates, not legal advice. Droppa may generate refund, shipping, privacy, terms, and similar policy documents for your store. These are generic templates. They are not legal advice, they are not written for your specific business, products, or the places you sell, and they may not meet the legal requirements that apply to you. Whether you use them, change them, or replace them, and whether your store complies with the law, is entirely your responsibility. You should get your own legal advice.

(c) You are responsible for reviewing everything before you use it. Before you publish anything Droppa generated, you are responsible for reviewing it, correcting it, and making sure it is accurate, honest, lawful, and appropriate for your store — including product claims, pricing, and every policy and legal page.

(d) You are responsible for your store's legal compliance. Operating an online store carries legal obligations that depend on what you sell and where your customers are. These may include, without limitation: consumer-protection and distance-selling rules; delivery, refund, and cancellation rights; privacy and data-protection law (including, where you have customers in the EU or UK, appointing any required representative and giving customers a valid business address and the required disclosures); tax and customs obligations; product-safety and labeling rules; and advertising and marketing rules. Meeting these obligations is your responsibility, not ours. Droppa does not determine which laws apply to you or ensure you comply with them.

(e) You are responsible for shipping and fulfilling your own orders, including delivering within the times the law requires and, where you cannot, obtaining your customer's consent to the delay or refunding them.

6. AI-generated content

Droppa uses automated and artificial-intelligence systems to generate copy, descriptions, images, and other content from the product link you provide.

• AI output can be wrong. It may be inaccurate, incomplete, out of date, or may state things about a product that are not true. It is your responsibility to check and correct everything before you rely on or publish it.
• AI output is not unique. Similar or identical content may be generated for other users. We do not promise that what you receive is original, exclusive to you, or different from content given to anyone else.
• AI output may resemble existing material. We do not warrant that generated content is free of third-party rights, and you are responsible for making sure your use of it does not infringe anyone's rights (see section 10).

7. Fulfillment and order-automation features (where offered)

Droppa may offer optional features that help you place orders with your suppliers — for example, connecting to your own supplier account and submitting an order to it based on an order you received in your store.

Where you use any such feature:

• It operates on your own supplier account, at your direction. You connect your own account and authorize the connection, and any order the feature places is placed on your account, as you, under your relationship with that supplier. You may withdraw that authorization at any time.
• You are responsible for the orders placed through your account. You are responsible for reviewing what is submitted — the product, variant, quantity, address, and price — and for the outcome of each order.
• Droppa is not a party to the purchase between you and your supplier, and is not the buyer, seller, importer, or shipper of anything. The transaction, and responsibility for it, is between you and your supplier.
• It is provided without any warranty that it will be accurate, complete, timely, or uninterrupted. Suppliers, their systems, prices, and availability are outside our control.
• You are responsible for complying with your suppliers' own terms. We are not responsible if a supplier limits, suspends, or closes your account, or changes or cancels an order.

8. Acceptable use

You agree not to use Droppa, or anything it generates, to:

• break the law, or sell anything it is unlawful for you to sell;
• deceive or defraud your customers, including by taking payment for goods you do not intend to deliver, or making claims you know to be false;
• make fabricated health, medical, safety, or certification claims about a product;
• infringe anyone's intellectual-property or other rights;
• sell counterfeit, stolen, dangerous, or prohibited goods;
• resell, sublicense, or redistribute Droppa itself, or use it to build a competing service; or
• interfere with, attack, scrape, overload, or attempt to gain unauthorized access to Droppa or its systems.

We do not monitor or control what you do with the assets Droppa generates, and we are not responsible for it. But if we believe you are using Droppa in any of these ways, we may suspend or terminate your account immediately, without refund, and without that being our only remedy.

9. Payment, subscription, and credits

Some features require a paid subscription and/or credits. By subscribing you authorize us (through our payment processor) to charge the fees shown at the time you subscribe, on a recurring basis until you cancel.

• Prices may change; we will give notice of a change before it applies to a renewal, and a change does not affect the term you have already paid for.
• Renewals. Subscriptions renew automatically for the same period unless you cancel before the renewal date. You can cancel at any time; cancellation stops the next renewal and takes effect at the end of the period you have paid for.
• Credits, where offered, are consumed as you use paid features. Unless we state otherwise or the law requires it, credits are not redeemable for cash and may expire.
• Refunds. Except where the law requires otherwise, fees already paid are non-refundable, and cancelling does not entitle you to a refund of the current period. We may choose to offer a refund at our discretion, which does not create an obligation to do so again.
• Failed payments and chargebacks. If a payment fails, we may suspend paid features until it is resolved. If you dispute a legitimate charge with your bank instead of contacting us, we may suspend or terminate your account.
• Taxes. Fees are exclusive of any taxes you may owe, which are your responsibility.

Payments are handled by our third-party payment processor, and their handling of your payment information is governed by their terms and privacy policy.

10. Intellectual property and copyright complaints

(a) Droppa is ours. The Droppa service — its software, design, and templates — belongs to us or our licensors and is protected by law. We grant you a limited, non-exclusive, non-transferable, revocable license to use Droppa while these Terms are in effect, for the purpose of generating store assets for stores you operate. We reserve every right not expressly granted.

(b) What you generate, for your store. Subject to your compliance with these Terms and to any third-party rights, you may use the store assets Droppa generates for you to operate stores you own. You are responsible for making sure you have the rights to use the underlying product content (including images and descriptions) that originate from the supplier link you provide — that content is not ours to give you rights to, and Droppa does not grant you any rights in it.

(c) Copyright complaints. We respond to notices of claimed infringement. If you believe content available through Droppa infringes your rights, contact us at hello@droppa.ai with enough detail to identify the content and your rights in it. We may remove content and we may terminate the accounts of users who infringe repeatedly. Because the underlying product content comes from the link you provide, a complaint about it is a matter between you and the rights-holder.

(d) Feedback. If you send us ideas or suggestions, we may use them without obligation to you.

11. Third-party services and platforms

Droppa works alongside services we do not control — including the store platform you upload to (such as Shopify), your suppliers, and the product sources you paste from. We are not responsible for those services, their availability, their terms, or their content, and your use of them is governed by their own terms, not ours. Droppa is not affiliated with, endorsed by, or sponsored by any of them.

You are responsible for complying with the terms of the platforms you use. In particular, the generated store theme is based on a store platform's own source-available theme code and is licensed for use only with that platform; you must keep it used with that platform and keep any required copyright or license notices in place, and you may not relicense it or use it elsewhere.

12. Your content and the rights you give us

To operate Droppa we need your permission to handle what you put into it. You grant us a non-exclusive, worldwide, royalty-free license to host, process, and use the links, text, and other materials you submit, and the content generated from them, only as needed to provide and improve Droppa. You are responsible for having the rights to what you submit.

13. Your data and privacy

Our handling of your own personal information — the account, billing, and usage information we collect from you as a Droppa user — is described in our Privacy Policy, which forms part of these Terms. Please read it.

14. Availability of, and changes to, the service

We may add to, change, limit, suspend, or discontinue Droppa or any part of it at any time. Some features may be offered on a trial or beta basis and provided "as is." We may set and change usage limits (including on generations, credits, and request rates). We are not liable to you for changing or discontinuing any part of the service, though where you have paid for a period that we discontinue entirely, we will refund the unused portion.

We do not guarantee that we store, retain, or back up the assets you generate. Keep your own copies of anything you want to keep.

15. Disclaimer of warranties

To the fullest extent permitted by law, Droppa is provided "as is" and "as available," without warranties of any kind, whether express or implied — including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that Droppa will be uninterrupted, error-free, or secure; that the content it generates will be accurate, lawful, complete, or fit for your purposes; or that using it will result in any particular outcome.

No earnings promise. Droppa is a tool, not an income opportunity. We do not promise that you will make any money, any sales, or any profit from using it, or from any store it generates. Any figures, examples, screenshots, or earnings shown anywhere in Droppa or its marketing are illustrative only, are not typical, and are not a promise of results. Your results depend on you.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you; in that case, such warranties are limited to the minimum the law allows.

16. Limitation of liability

To the fullest extent permitted by law:

• Droppa is not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business, arising out of or relating to your use of Droppa or anything it generates — even if we have been advised of the possibility.
• Droppa is not liable for anything arising from your store, your products, your customers, your suppliers, or your compliance with the law — including chargebacks, disputes, refunds, undelivered or defective goods, customer claims, regulatory or platform action against you, or your account being suspended or banned by any platform or payment provider.
• Our total liability for all claims relating to Droppa, in aggregate, will not exceed the greater of (a) the total fees you paid us in the three (3) months before the event giving rise to the claim, or (b) fifty U.S. dollars (US$50).

Some jurisdictions do not allow some of these limitations, so some may not apply to you; in that case our liability is limited to the minimum the law allows. Nothing in these Terms limits liability that cannot lawfully be limited — including, where they apply, liability for death or personal injury caused by our negligence or for fraud.

17. Indemnification

You agree to defend, indemnify, and hold harmless Draft LLC and its owners, members, and personnel from and against any claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or relating to: your store and what you sell; your use of Droppa and the assets it generates; your customers, orders, and suppliers; your violation of these Terms; and your violation of any law or of anyone's rights. We may take over the defense of any such claim at your expense, and you agree to cooperate.

18. Force majeure

We are not liable for any failure or delay caused by events beyond our reasonable control — including outages, failures, or changes of third-party services or suppliers, network or hosting failures, acts of government, or acts of nature.

19. Suspension and termination

You may stop using Droppa and cancel at any time. We may suspend or terminate your access at any time — including for breach of these Terms, suspected fraud or unlawful use, non-payment, or where we reasonably need to. On termination, your license to use Droppa ends. Sections that by their nature should survive — including sections 5, 6, 7, 8, 10, 11, 12, 15, 16, 17, 20, and 21 — survive termination.

20. Disputes — arbitration and class-action waiver

Please read this section carefully. It affects how disputes between you and Droppa are resolved, and it limits your rights.

• Informal resolution first. Before starting a formal proceeding, you agree to contact us at hello@droppa.ai and try in good faith to resolve the dispute for at least 30 days.
• Binding arbitration. Except as stated below, any dispute arising out of or relating to these Terms or Droppa will be resolved by final and binding individual arbitration, rather than in court, administered under the rules of a recognized arbitration provider, and conducted in the State of Maryland or remotely. Judgment on the award may be entered in any court with jurisdiction.
• Class-action waiver. Disputes will be resolved only on an individual basis. You and Droppa each waive any right to bring or participate in a class, collective, consolidated, or representative action. The arbitrator may not preside over more than one person's claims.
• Exceptions. Either party may bring a claim in small-claims court if it qualifies, and either party may seek injunctive relief in court to protect its intellectual property or stop unauthorized access.
• Your rights as a consumer. If you are a consumer and the law where you live gives you a right to bring proceedings in your local courts or under local rules that cannot be waived, this section does not remove that right.

21. Governing law

These Terms are governed by the laws of the State of Maryland, without regard to its conflict-of-laws rules, except where mandatory consumer-protection law of the place you live provides otherwise. Subject to section 20, the courts located in Maryland will have jurisdiction.

22. Changes to these Terms

We may change these Terms. When we do, we will update the effective date and, for material changes, give reasonable notice. Continuing to use Droppa after a change takes effect means you accept the updated Terms. If you do not accept them, stop using Droppa.

23. General

• Entire agreement. These Terms, with any policy they reference, are the entire agreement between you and us about Droppa and replace any prior understanding about it.
• Severability. If any part of these Terms is unenforceable, the rest stays in effect and the unenforceable part is limited to the minimum extent necessary.
• No waiver. If we do not enforce a right, that is not a waiver of it.
• Assignment. You may not assign these Terms without our consent; we may assign them, including to a successor entity (such as a future Droppa company) or in connection with a transfer of the business.
• Notices and electronic communications. We may give you notices by email or through Droppa, and you agree to receive communications from us electronically. Notices to us go to hello@droppa.ai.
• Contact. Questions about these Terms can be sent to hello@droppa.ai.

Draft LLC